CORAL SPECIALIST is not responsible in any way for damages and/or delays in transport caused by the courier.
When the courier delivers the goods, the Customer is required to check:
-that the delivered number of packages corresponds to the number of packages indicated on the transport document;
-that the package is intact, not damaged, not rigged or altered. If at delivery the package presents clear damages, please accept the package but when you sign the transport document please write on the section “Qualified acceptance”.
In case the Customer signs conditionally, please he should inform CORAL SPECIALIST by e-mail or telephone, attaching at least three photographs proving the damage within 24 hours after receiving the package.
In the absence of notification, the goods will be considered delivered correctly.
We accept orders 24 hours a day, seven days a week.
Corals and fishes are delivered just on Mondays, Tuesdays and Wednesdays, unless otherwise agreed with the Client.
When the goods are shipped, you will receive an e-mail with the tracking number, with which you can check in real time the status of your shipping.
National Shipping (TNT Courier)
Express Delivery, through TNT courier with guaranteed delivery within 24 hours from the order (except Calabria and major islands 48 hours) costs € 19,90.
Express 12 Delivery , through TNT courier with guaranteed delivery by 12:00 hours of the next day to the main Italian cities costs € 29,90.
For avoiding any problem, risk or damage in the delivery and for the sake of the animal, please we recommend to use the held for pick-up service at the nearest TNT point (to specify on order).
If the Customer lives in Calabria, Sicily or Sardinia, please we ask to choose on order the Express Islands/Calabria delivery (by plane), with guaranteed delivery within 24 hours from the order that costs € 29,90. In this case for any problem we can refund the Client for any possible loss or damage. If he selects other deliveries, unfortunately CORAL SPECIALIST won't be responsible for any possible delay or loss.
International Shipping (UPS Courier)
We use the UPS Express Saver Service for International shipping with guaranteed deliveries within 24 hours from the order to the main European cities.
Deliveries to the following countries costs € 59,00:
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, Netherlands, Portugal, United Kingdom, Spain, Sweden.
Deliveries to the following countries costs € 99,00:
Bulgaria, Croatia, Estonia, Latvia, Lithuania, Poland, Czech Republic, Romania, Slovakia, Slovenia, Hungary.
On our online shop a minimum quantity is required per order.
All the prices include VAT.
If requested at the moment of invoicing the CITES number will be given in case a coral need it.
All our corals are sold with "what you see is what you give" system, so you buy exactly whaat you see.
All the corals you see on our website can be purchased, once they are sold they are no more visible on the website.
The accepted payment methods are the following:
Advanced Bank Transfer
We will send you our Bank details by e-mail after your order.
Holder: Coral Specialist di Garattini Andrea
Bank: UBI Banca
For any question or additional information please write to firstname.lastname@example.org